Returns & Exchanges
At Magnus Barber Supply, we stand behind the quality of our professional grooming tools and offer a 30-day return window for unused, unopened products in their original packaging. We aim to ensure every barber and stylist is equipped with the best gear, backed by a straightforward satisfaction guarantee.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the unused items in their original manufacturer packaging, ensuring all blades, guards, and accessories are included to avoid restocking fees.
- 3.Ship to Magnus
Affix the provided return shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
- 4.Inspection and Refund
Once our technicians verify the condition of the returned tools, we will process your refund or store credit to your original payment method within 5-7 business days.